State Farm® Insurance Agent Brittanie Portillo McCoy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lawrence Toering
January 3, 2025
5
out of
5
rating by Lawrence Toering
"In a bind to find documents she was awesomely efficient and helpful! Led me to the steps needing to be taken in a parking lot incident! L T."
We responded:
"Thank you, Lawrence, for your 5-star insurance review! We're so glad to hear that we were able to assist you efficiently and guide you through the steps needed during your parking lot incident. We're always here to help, and your feedback is greatly appreciated. If you need anything else, don't hesitate to reach out!"
Linda Evans
December 9, 2024
1
out of
5
rating by Linda Evans
"Brittanie Portillo McCoy at State Farm has confused every change made on the policy. I cancelled vehicle insurance on a car we sold 3/2024 and they still have not cancelled the policy. We have moved our home owners and vehicle policies and will not do business with Brittanie again."
We responded:
"Thank you, Linda, for sharing your feedback. We're truly sorry to hear the issues regarding the cancellation of your vehicle insurance. We take these matters seriously and would like to address this as quickly as possible. Please reach out to us directly so we can resolve the situation to your satisfaction. We value your business and hope to restore your confidence in our services."
Dorian Broughton
November 26, 2024
5
out of
5
rating by Dorian Broughton
"Joyce was very helpful and very careful in ensuring great service was offered."
We responded:
"Dorian, thank you for your wonderful feedback! We’re so glad to hear that Joyce provided you with such helpful and attentive service. Ensuring a great insurance experience for our customers is always our priority. Please don’t hesitate to reach out if you need anything else—we’re here to help!"
Elizabeth Maccoy
November 4, 2024
5
out of
5
rating by Elizabeth Maccoy
"Eden Village Tulsa has received outstanding service from Matt McCoy and Anna Plummer. They have done their due diligence to ensure we are covered for our tiny homes and community center, and no gaps are left in this extensive building project. They are a pleasure to work with and we highly recommend them for any insurance needs. We are blessed to have found them and look forward to many years of business with them!"
We responded:
"Thank you, Elizabeth, for sharing such a wonderful insurance review! We’re thrilled to hear that Matt and Anna have provided outstanding service and thorough coverage for Eden Village Tulsa’s unique project. Ensuring comprehensive protection for your tiny homes and community center is a top priority, and we’re honored to be part of it. We look forward to many more years of partnership with you. Thank you for the recommendation!"
Ronald Hardage
October 23, 2024
5
out of
5
rating by Ronald Hardage
"Just took out new insurance policies through the McCoy agency. Working with Jim Gorrell to set up the policies was a very good experience. I have never delt with this agency in the past but feel very comfortable with their manner of working with me. The experience was good, the people pleasant and knowledgeable in meeting our needs."
We responded:
"Thank you for your kind 5-star insurance review, Ronald! We're thrilled to hear that working with Jim Gorrell and our team at the McCoy State Farm Agency was a positive experience for you. It's great to know that you felt comfortable and well taken care of throughout the process. We truly value your trust in us and look forward to continuing to meet your needs. If you ever have any questions or require further assistance, please don’t hesitate to reach out!"
Colby Troutman
October 22, 2024
5
out of
5
rating by Colby Troutman
"Had a recent that i had difficulty getting resolved when working with a specific agent. Eventually got in contact with a Team lead Anna who is extremely professional, kind and understanding. Also had Matt personally reach out to me and apologized for the issue which goes a long way with me. Will absolutely continue to do business with this office and i hope Anna is the standard that they all follow. Also want to give a glowing appreciation towards Patricia. She was the one who finally realed this mess in and was wonderful to work with."
We responded:
"Thank you for your detailed 5-star insurance review, Colby! We’re sorry to hear about the initial difficulty, but we're glad that Anna, Matt, and Patricia were able to turn things around and provide the service you deserve. It's wonderful to hear that their professionalism and care made a lasting impression. We greatly appreciate your continued trust in our office and your kind words about our team members. Your feedback means a lot to us, and we’ll make sure Anna’s standard of excellence continues to guide our service!"
Sean Day
September 10, 2024
1
out of
5
rating by Sean Day
"Drop them if you have them. They are currently not paying out for anything. My roof had wind damage (as well as 9 other roofs on my street) and they are not covering it "due to the placement of the nails when the roof was originally installed". Of course, they cannot recommand contractors nor inspect a new roof to ensure it meets their coverage requirements. My buddy (different agent) had lighting strike his truck and they are saying they cannot pay for the damage because they cannot prove that he did not fry his ecu, ignition, etc. due to him installing the battery backwards. (Where happy to let him know they would cover mice eating wires however...). They are a joke and you'd be able to pay for a new car/repair with cash from the amount they charge a year."
We responded:
"Sean, thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve encountered with your insurance claim and understand how frustrating this can be. While we strive to assist our clients in navigating insurance processes, some issues, like the specifics of claims handling and coverage decisions, are ultimately determined by the corporate claims department which is out of our hands. We appreciate you bringing this to our attention and would encourage you to contact us directly if there’s anything we can do to help resolve these issues. Your satisfaction is important to us, and we’re here to support you in any way we can."
Robert Hamilton
August 9, 2024
5
out of
5
rating by Robert Hamilton
"Edie was awesome! She took extra time to help with my claim and explain everything."
We responded:
"Hey Robert, thank you so much for taking the time to share your positive insurance experience with us. Edie and the rest of our State Farm team appreciate the support!"
miguel barrera
August 6, 2024
5
out of
5
rating by miguel barrera
"the best of the best"
We responded:
"Miguel, thank you for the great review! "
Mauris Petit
June 3, 2024
5
out of
5
rating by Mauris Petit
"Una vez mas señora Edna mil gracias, 5 estrellas papa"
We responded:
"Hey Mauris, thank you so much for taking the time to share your positive insurance experience with us. Our State Farm team really appreciates the support!"
Ruberto Parra
May 9, 2024
5
out of
5
rating by Ruberto Parra
"Excelente atención por parte del personal recomendados 100 %"
We responded:
"We appreciate the kind words and recommendation, Ruberto! Our State Farm team will always be there for you!"
Mary Bonilla
May 2, 2024
5
out of
5
rating by Mary Bonilla
"Great customer service!!! Jeremiah had me in and out and knew everything he was talking about like the back of his hand. Statefarm is the only way to go!!"
We responded:
"Mary, thank you for the wonderful review! I am so happy Jeremiah was so helpful! "
Sarah Torres
April 29, 2024
5
out of
5
rating by Sarah Torres
"Jeremiah and TeAira did a great job helping me add my new truck to my insurance plan. They were both very humble and had great customer service."
We responded:
"Sarah, thank you for the wonderful review! I am so happy Jeremiah and TeAira were able to get your new truck insured! "
Karina Perez
April 26, 2024
5
out of
5
rating by Karina Perez
"Jeremiah help me with all my question and great customer service!"
We responded:
"Karina, thank you for the great review! "
Elisha LaForest
April 2, 2024
5
out of
5
rating by Elisha LaForest
"Teiara was great, with great attitude and helped us with what we needed"
We responded:
"Elisha, thank you for the awesome review! I am so happy TeAira is a true asset to my team and I am thrilled to hear she was so helpful!"
DONALD A HIGH SR
March 23, 2024
5
out of
5
rating by DONALD A HIGH SR
"We have bought 3 new cars in the last 6 years and with each one, within the first 3 weeks, we ve had a random rock on the highway Crack our windshield. State farm has been the very best at returning calls, directing us, getting us set up with whatever we ve needed and NEVER once was there any issues whatsoever with their service and assistance , as we encountered with others long ago. BRITTANIE is outstanding along with her awesome staff!"
We responded:
"Donald, thank you so much for such a kind and wonderful review! I am happy we could help and me and my team are always here when you need us! "
John Robinson
February 14, 2024
5
out of
5
rating by John Robinson
"Excellent Service and Good People 👍"
We responded:
"John thank you for the great review!!"
Marsha Richardson
February 2, 2024
5
out of
5
rating by Marsha Richardson
"I was unfortunate to experience significant storm damage last August. Handling an insurance claim is generally unpleasant, regardless of the provider. However the remarkable support of Anna Plummer and Edna Martinez, along with Brittanie Portillo McCoy, significantly improved my experience. They were easy to reach, extremely pleasant to work with and very knowledgeable, all while showing genuine care. Highly recommend!"
We responded:
"Marsha, first and foremost I am so sorry about the damage from the storm! I am so happy to hear that Anna and Edna were able to provide such wonderful service through such a tough time. We are always here when you need us! "
cesar lopez
January 11, 2024
5
out of
5
rating by cesar lopez
"Tinna help me a lot thank you"
We responded:
"Cesar, thank you so much for this wonderful review! I am so happy Tina was able to help! "
Jennifer Parra
January 9, 2024
5
out of
5
rating by Jennifer Parra
"Very kind person!"
We responded:
"Jennifer, thank you for the great review! "
Jordan Hobbs
January 5, 2024
5
out of
5
rating by Jordan Hobbs
"I needed to get new car insurance before heading out on a trip. I walked into their office right during lunch and they jumped to get me taken care of. I was on a time crunch, so this type of customer service was tremendous and would recommend anyone to go here."
We responded:
"Jordan, thank you for the awesome review! We are always here when you need us! "
Jose Moronta
January 3, 2024
5
out of
5
rating by Jose Moronta
"This experience was perfect. Edna Martinez helped me to solve a problem with a check in a few minutes! It was amazing. Thank you for help!"
We responded:
"Jose, thank you so much for the amazing review! I am happy Edna was able to help! "
Pedro
December 11, 2023
5
out of
5
rating by Pedro
"Super amable y muy explicado todo el proceso excelente"
We responded:
"Pedro, thank you for such a wonderful review! "
Alicia De La Cruz
December 7, 2023
5
out of
5
rating by Alicia De La Cruz
"Super friendly, very helpful Explained everything in detail 100% recommend"
We responded:
"Hi Alicia! Thank you so much for taking the time to share your positive insurance review with our State Farm office here in Broken Arrow! We appreciate the support!"
Joel Gonzalez
December 4, 2023
5
out of
5
rating by Joel Gonzalez
"Morgan is awesome in every aspect"
We responded:
"Joel, thank you so much for such an awesome review! I am glad Morgan was able to help! "